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Scheduling Specialist Jobs

Scheduling Specialist Jobs are essential positions within healthcare and other scheduling-intensive sectors. These professionals are responsible for managing and coordinating complex appointment schedules, ensuring smooth patient flow, and maintaining efficient operational processes.

As the primary point of contact for patients, physicians, and staff, Scheduling Specialists must possess excellent communication and problem-solving skills. They are skilled at handling multiple priorities, resolving scheduling conflicts, and ensuring compliance with organizational policies and guidelines.

National Yearly Income Range: 

$35,000 - $60,000

Why Being a Scheduling Specialist is Great.

A Scheduling Specialist plays a crucial role in ensuring that organizations run smoothly and efficiently by managing appointments, meetings, and resources. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with various stakeholders. Scheduling Specialists are essential in various industries, from healthcare to corporate environments, as they help optimize time management and improve productivity. With the growing demand for effective scheduling solutions, Scheduling Specialist Jobs offer a rewarding career path that combines problem-solving with interpersonal skills, making it an attractive option for those who thrive in dynamic work settings.

Additionally, the opportunity for career advancement and the potential for remote work further enhance the appeal of this role.

Scheduling Specialist Job Duties And Responsibilities

A Scheduling Specialist is responsible for greeting patients and addressing their scheduling needs through various communication methods, including in-person interactions, phone calls, and electronic correspondence. This role involves advanced scheduling of complex appointments across multiple locations and specialties, as well as coordinating non-surgical procedures by arranging necessary resources such as equipment and rooms. The specialist also manages physician calendars, conducts pre-referral work, and assists in training new employees in patient scheduling. Additionally, they ensure accurate patient information, handle appointment changes, and provide instructions to prepare patients for examinations, all while maintaining the integrity of clinic operations through regular audits and collaboration with clinical leaders.

Why be a Scheduling Specialist with IES Residential?

Becoming a Scheduling Specialist with IES Residential offers a unique opportunity to be part of a dynamic team that values growth, collaboration, and community impact. With over 50 years of experience in the electrical services industry, IESR provides a supportive work environment where your contributions directly influence customer satisfaction and operational efficiency. You will benefit from comprehensive training programs, competitive compensation, and a culture that emphasizes safety, family, and inclusivity.

Join us in shaping the future of IES Residential while making a positive difference in the communities we serve.

Company Benefits

Competitive Wages

401(k) Plan with Contribution Matching

Paid Time Off (PTO)

Company Paid Life Insurance

Medical, Dental, & Vision Coverage

Short Term Disability Plans

Optional Long-Term Disability

Optional Critical Illness, Accident, Legal, & Pet Coverage.

Experience

40 Years

Employees

9000+

Revenue

$2B+

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FAQs

What's a Scheduling Specialist's job description?

A Scheduling Specialist is responsible for managing and coordinating appointment schedules in healthcare and other scheduling-intensive environments. This role ensures smooth patient flow and efficient operations, serving as the main point of contact for patients, physicians, and staff. Key skills include excellent communication, problem-solving, and the ability to handle multiple priorities while resolving scheduling conflicts and adhering to organizational policies.

What is the average salary of a Scheduling Specialist?

The average salary of a Scheduling Specialist is approximately $45,000 per year, with a range from about $35,000 to $60,000 annually. Hourly rates typically range from $16.83 to $28.85, depending on experience and location.

How do I get a Scheduling Specialist job?

To get a Scheduling Specialist job, start by obtaining a high school diploma or higher education in fields like Business Administration or Healthcare. Gain at least one year of experience in an office or customer service role, preferably in healthcare or patient scheduling. Develop strong customer service, communication, and organizational skills. Familiarize yourself with scheduling software, such as Epic Cadence and Prelude, and enhance your knowledge of medical terminology and insurance plans. Tailor your resume to highlight relevant experience and skills, and apply to job openings that match your qualifications.

What are the job duties of a Scheduling Specialist?

A Scheduling Specialist is responsible for greeting patients and managing their scheduling needs through in-person, phone, or electronic communication. Key duties include advanced scheduling of complex appointments across various locations and specialties, coordinating physician schedules, and arranging non-surgical procedures. They also handle patient check-ins and updates, manage rescheduling and cancellations, and verify demographic and insurance information. Additionally, they provide instructions for examinations, assist in training staff, maintain clinic supplies, and ensure the accuracy of scheduling systems through regular audits. Collaboration with clinical and administrative teams is essential to support efficient scheduling operations.

How much does a Scheduling Specialist make per hour?

A Scheduling Specialist typically makes between $16.83 and $28.85 per hour, with an average hourly rate around $21.63.

Is a Scheduling Specialist job fullfilling?

A Scheduling Specialist job can be fulfilling for those who enjoy organization, problem-solving, and helping others. It offers opportunities for teamwork, effective communication, and the satisfaction of ensuring smooth operations. However, job satisfaction may vary based on individual preferences and workplace dynamics.

How long does it take to become a Scheduling Specialist?

Becoming a Scheduling Specialist typically takes about 1 to 2 years. This includes obtaining a high school diploma or equivalent, gaining at least 1 year of relevant work experience in an office or customer service environment, and potentially pursuing an associate or bachelor's degree in a related field. Familiarity with scheduling software and medical terminology can enhance job readiness.

Is there a demand for Scheduling Specialists?

Yes, there is a growing demand for Scheduling Specialists across various industries. As businesses increasingly prioritize efficiency and resource management, skilled professionals who can optimize schedules and coordinate logistics are highly sought after. This trend is particularly evident in healthcare, logistics, and project management sectors.

What are Scheduling Specialist career paths?

Scheduling specialists can pursue various career paths, including roles such as project coordinator, operations manager, logistics planner, and event planner. They may also advance to positions like scheduling manager, supply chain analyst, or workforce management analyst. Additionally, some may transition into related fields such as human resources or administrative management, where their scheduling expertise is valuable. Continuing education and certifications can further enhance career opportunities in these areas.

What are the job responsibilities of a Scheduling Specialist?

A Scheduling Specialist is responsible for managing patient appointments, which includes greeting patients, coordinating complex schedules across multiple locations and specialties, and arranging non-surgical procedures. They handle physician scheduling, verify patient information, and assist with pre-referral work. Additionally, they provide instructions to patients, answer questions about medical tests, and maintain clinic supplies. The role also involves training staff, managing appointment changes, and ensuring accurate documentation and scheduling policies. Regular audits are conducted to maintain the integrity of scheduling systems.

What are the requirements to get a Scheduling Specialist job?

To become a Scheduling Specialist, candidates typically need the following requirements:

1. Education: A minimum of a high school diploma or equivalent is required, while an associate or bachelor’s degree in Business Administration, Healthcare, or a related field is preferred.

2. Work Experience: At least 1 year of experience in an office or customer service environment is necessary, with a preference for experience in healthcare and patient scheduling.

3. Skills: Strong customer service, communication (verbal and written), and organizational skills are essential. Proficiency in Microsoft Office and scheduling software (e.g., Epic Cadence, Prelude) is advantageous. Candidates should also possess good problem-solving abilities and the capacity to manage multiple priorities.

4. Licenses & Certifications: No specific licenses are usually required, but familiarity with medical terminology and insurance plans is beneficial.

Are there entry level Scheduling Specialist jobs?

Yes, there are entry-level Scheduling Specialist jobs. Typically, these positions require strong organizational and communication skills, proficiency in scheduling software, attention to detail, and the ability to work under pressure. A high school diploma or equivalent is often required, while some employers may prefer candidates with an associate degree or relevant experience in administrative roles. Familiarity with office procedures and basic computer skills are also beneficial.

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