Service Technician Jobs
Service Technician Jobs are essential positions focused on the installation, maintenance, and repair of various equipment and machinery. These professionals ensure that equipment operates efficiently, often working directly at customers' locations, whether in homes, businesses, or industrial settings.
The role demands a blend of technical expertise, problem-solving abilities, and strong customer service skills to uphold customer satisfaction and equipment performance. Service Technicians can be found across diverse industries such as telecommunications, manufacturing, and appliance repair. They are responsible for diagnosing technical issues, training customers on equipment use, and maintaining detailed work records. A solid understanding of mechanical and electrical systems is crucial, along with the ability to work both independently and collaboratively.
National Yearly Income Range:
$45,000 - $85,000
Why Being a Service Technician is Great.
A Service Technician is a great job for those who enjoy hands-on work and problem-solving in a dynamic environment. This role offers a unique blend of technical skills and customer interaction, allowing individuals to troubleshoot and repair various systems and equipment. With the increasing reliance on technology across industries, the demand for skilled technicians continues to grow, providing excellent job security and opportunities for advancement. Furthermore, Service Technician jobs often come with competitive salaries and benefits, making it a financially rewarding career choice.
In addition, the satisfaction of resolving issues and helping customers can be incredibly fulfilling, as technicians play a crucial role in keeping businesses and homes running smoothly.
Service Technician Job Duties And Responsibilities
Service technicians are responsible for installing equipment in customers' homes or businesses and training them on proper usage and maintenance. They troubleshoot and diagnose issues, performing repairs or replacements as necessary while ensuring routine maintenance visits are conducted to keep equipment functioning optimally. In addition to managing on-site tasks, technicians produce detailed service reports, operate company vehicles safely, and adhere to safety policies. They also promote the company's services, build positive customer relationships, and continuously enhance their technical skills to adapt to new technologies.
Why be a Service Technician with IES Residential?
Becoming a Service Technician with IES Residential offers a unique opportunity to join a company with over 50 years of experience and a strong commitment to employee development and community engagement. At IESR, you will benefit from comprehensive training programs that enhance your skills in electrical, HVAC, and plumbing, while working in a supportive, family-oriented culture that values safety and collaboration. Additionally, IESR's dedication to diversity, inclusion, and charitable contributions ensures that you are part of a team that not only prioritizes customer satisfaction but also makes a positive impact on the communities it serves.
Your future is bright with IES Residential!
Company Benefits
Competitive Wages
401(k) Plan with Contribution Matching
Paid Time Off (PTO)
Company Paid Life Insurance
Medical, Dental, & Vision Coverage
Short Term Disability Plans
Optional Long-Term Disability
Optional Critical Illness, Accident, Legal, & Pet Coverage.
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FAQs
What's a Service Technician's job description?
A Service Technician is responsible for the installation, maintenance, and repair of equipment and machinery across various industries. Key duties include diagnosing technical issues, performing repairs, providing customer training, and maintaining detailed service records. This role requires strong technical skills, problem-solving abilities, and excellent customer service to ensure equipment operates efficiently and meets customer needs. Service Technicians often work on-site in homes, businesses, or industrial settings.
What is the average salary of a Service Technician?
The average salary of a Service Technician typically ranges from $45,000 to $85,000 per year, with a median salary of approximately $60,000. Hourly rates range from about $22 to $41, with a median of around $29 per hour. Salary can vary based on location, industry, and experience level.
How do I get a Service Technician job?
To get a Service Technician job, start by gaining relevant experience in field service or a technical field. Obtain a technical degree or certification in areas like mechanical or electrical engineering. Develop strong technical and mechanical skills, and familiarize yourself with diagnostic tools. Enhance your problem-solving and troubleshooting abilities, and ensure you have excellent customer service and communication skills. Maintain physical fitness for the job's demands, and secure a valid driver's license. Be prepared for flexible work hours and consider obtaining certifications like CMRT to boost your qualifications.
What are the job duties of a Service Technician?
A Service Technician is responsible for installing equipment, training customers on operation, troubleshooting and diagnosing issues, performing routine maintenance, and managing on-site repairs. They provide customer support, produce detailed service reports, and ensure adherence to safety policies. Additionally, they coordinate with other teams, promote company services, and maintain technical skills through ongoing learning. Service Technicians work with various equipment, utilizing diagnostic tools to identify problems and order necessary parts for repairs.
How much does a Service Technician make per hour?
A Service Technician typically makes between $22 and $41 per hour, with a median hourly wage of around $29. Salary can vary based on location, industry, and experience level.
Is a Service Technician job fullfilling?
A Service Technician job can be fulfilling for those who enjoy problem-solving, hands-on work, and helping others. It offers opportunities for skill development, job stability, and the satisfaction of resolving technical issues. However, fulfillment can vary based on individual interests and work environment.
How long does it take to become a Service Technician?
Becoming a Service Technician typically takes 1 to 2 years, depending on your educational background and experience. A technical degree or certification in fields like mechanical or electrical engineering is often required, along with hands-on experience in a related technical field. Additional skills such as problem-solving, customer service, and familiarity with diagnostic tools are also essential for success in this role.
Is there a demand for Service Technicians?
Yes, there is a strong demand for Service Technicians across various industries, including automotive, HVAC, and electronics. This demand is driven by the need for skilled professionals to maintain and repair equipment, ensuring optimal performance and customer satisfaction. As technology advances, the need for specialized technicians continues to grow.
What are Service Technician career paths?
Service technician career paths can include roles such as field service technician, maintenance technician, repair technician, and specialized technician in areas like HVAC, automotive, or electronics. Advancement opportunities may lead to supervisory positions, technical support roles, or management in service operations. Additional certifications and training can enhance career prospects and open doors to specialized fields.
What are the job responsibilities of a Service Technician?
A Service Technician is responsible for installing equipment, training customers on its operation, troubleshooting and diagnosing issues, and performing routine maintenance. They manage on-site repairs, produce detailed service reports, and ensure compliance with safety policies. Additionally, they coordinate with other teams, provide customer support, and maintain technical skills through ongoing learning. Service Technicians also handle inquiries, fix or replace defective products, and promote company services while building positive customer relationships.
What are the requirements to get a Service Technician job?
To secure a Service Technician job, candidates typically need the following requirements:
1. Proven experience in field service or a related technical field.
2. Strong technical and mechanical skills, with proficiency in using hand, power, and diagnostic tools.
3. Ability to install, diagnose, test, repair, and service technical equipment.
4. Excellent problem-solving and troubleshooting skills.
5. Strong customer service and communication abilities.
6. Physical fitness to lift heavy equipment and work in confined spaces.
7. Valid driver's license and safe vehicle operation skills.
8. Availability for flexible shifts, including evenings and weekends.
9. Technical degree or certification in mechanical or electrical engineering, or industrial maintenance.
10. English literacy for reading and interpreting technical documentation.
11. Familiarity with mobile tools and applications.
12. Preferred certifications, such as Certified Maintenance & Reliability Technician (CMRT).
Are there entry level Service Technician jobs?
Yes, there are entry-level Service Technician jobs. Typically, these positions require a high school diploma or equivalent, basic mechanical skills, and familiarity with tools and equipment. Employers often look for strong problem-solving abilities, attention to detail, and good communication skills. Some roles may also require specific certifications or training in relevant technologies.
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Want to explore something similar to Service Technician jobs? Look no further than these other careers that IES Residential has to offer.
