Service Field Technician Jobs
Service Field Technician Jobs involve the installation, maintenance, and repair of various equipment and systems, particularly in telecommunications and network infrastructure. These professionals work on-site at diverse locations, including residential and commercial settings, to ensure optimal functionality of equipment.
Their responsibilities include troubleshooting issues, conducting routine maintenance, and providing technical training to clients on proper equipment usage. The role demands a combination of technical skills, physical labor, and strong communication abilities to effectively engage with clients and team members.
Field Service Technicians are essential for maintaining the operational efficiency of organizations by ensuring that network and electrical systems function seamlessly around the clock. Adaptability, independence, and quick problem-solving skills are crucial for success in this role.
National Yearly Income Range:
$45,000 - $80,000
Why Being a Service Field Technician is Great.
A Service Field Technician is a great job for those who enjoy hands-on work and problem-solving in dynamic environments. This role offers the opportunity to work directly with customers, providing essential support and solutions that keep operations running smoothly. Technicians often enjoy a variety of tasks, from troubleshooting equipment to performing installations, which keeps the workday interesting and engaging. Additionally, the demand for skilled technicians continues to grow, leading to strong job security and opportunities for advancement.
Service Field Technician Jobs provide competitive salaries and benefits, making it an attractive career choice for individuals seeking both stability and the chance to make a tangible impact in their communities.
Service Field Technician Job Duties And Responsibilities
Service Field Technicians play a crucial role in ensuring the seamless operation of telecommunications and network systems by installing equipment on-site and managing routine maintenance. They are responsible for troubleshooting issues, diagnosing problems, and performing timely repairs on faulty equipment to minimize downtime. Effective communication with clients and collaboration with other teams, such as customer service representatives and logistics coordinators, are essential for providing comprehensive support and technical training on new installations. Additionally, they maintain detailed records of equipment, suggest improvements for network performance, and adhere to safety policies while traveling to various job sites.
Why be a Service Field Technician with IES Residential?
Becoming a Service Field Technician with IES Residential offers a unique opportunity to join a company with over 50 years of experience in the electrical, plumbing, and HVAC industries, where you can accelerate your career through comprehensive training programs at IESR Education Centers. You will be part of a family-oriented culture that values safety, employee engagement, and community support, allowing you to make a positive impact not only on customers but also on the communities you serve.
With a commitment to diversity and inclusion, IESR empowers you to grow professionally while fostering a collaborative and vibrant work environment.
Company Benefits
Competitive Wages
401(k) Plan with Contribution Matching
Paid Time Off (PTO)
Company Paid Life Insurance
Medical, Dental, & Vision Coverage
Short Term Disability Plans
Optional Long-Term Disability
Optional Critical Illness, Accident, Legal, & Pet Coverage.
Explore Service Field Technician Jobs Near Me by State
Discover a range of Service Field Technician Jobs Near Me by State to find the perfect opportunity that fits your skills and location.
IES Residential States of Operation
FAQs
What's a Service Field Technician's job description?
A Service Field Technician is responsible for the installation, maintenance, and repair of equipment and systems, particularly in telecommunications and network infrastructure. They work on-site at various locations, troubleshooting issues, performing routine maintenance, and providing technical training to clients. This role requires technical expertise, physical labor, and strong communication skills to ensure equipment operates efficiently and effectively. Adaptability and problem-solving abilities are essential for success in this position.
What is the average salary of a Service Field Technician?
The average salary of a Service Field Technician typically ranges from $45,000 to $80,000 per year, with a median salary around $60,000. Hourly rates range from approximately $20 to $40, with a median of about $28. Salaries can vary based on location, experience, and job responsibilities.
How do I get a Service Field Technician job?
To get a Service Field Technician job, start by obtaining a high school diploma or GED, and consider pursuing a technical degree or certification in fields like computer science or network engineering. Gain relevant experience, which can include entry-level positions or internships. Develop strong problem-solving and troubleshooting skills, as well as mechanical and electrical abilities. Excellent communication and customer service skills are essential, along with the ability to work irregular hours. A valid driver's license is necessary, and familiarity with mobile tools can be beneficial. Networking and applying to job openings in your area will also increase your chances of securing a position.
What are the job duties of a Service Field Technician?
A Service Field Technician is responsible for installing telecommunications and network systems, managing routine maintenance, and performing repairs on faulty equipment. Key duties include troubleshooting issues, coordinating with teams, maintaining detailed records, providing technical training to clients, and suggesting solutions to enhance system performance. They travel to job sites, operate company vehicles, follow safety policies, conduct preventive maintenance, and document service processes. Effective communication with clients and colleagues is essential for understanding requirements and delivering customer support.
How much does a Service Field Technician make per hour?
A Service Field Technician typically makes between $20 and $40 per hour, with a median hourly rate of about $28. Salaries can vary based on location, experience, and job responsibilities.
Is a Service Field Technician job fullfilling?
A Service Field Technician job can be fulfilling for those who enjoy hands-on work, problem-solving, and interacting with customers. It offers opportunities for skill development, variety in daily tasks, and the satisfaction of resolving technical issues. However, fulfillment may vary based on individual preferences and work environment.
How long does it take to become a Service Field Technician?
Becoming a Service Field Technician typically takes 1 to 2 years. This includes obtaining a high school diploma or GED, gaining relevant technical certifications or an associate degree, and acquiring hands-on experience through entry-level positions or apprenticeships. Skills in problem-solving, customer service, and technical troubleshooting are essential for success in this role.
Is there a demand for Service Field Technicians?
Yes, there is a strong demand for Service Field Technicians due to the growing need for technical support in various industries, including telecommunications, HVAC, and IT services. The increasing reliance on technology and equipment maintenance drives the need for skilled technicians to ensure efficient operations and customer satisfaction.
What are Service Field Technician career paths?
Service Field Technician career paths typically include advancement to roles such as Senior Technician, Field Service Manager, Technical Support Specialist, or Operations Manager. Technicians may also specialize in specific equipment or technologies, transition to sales or customer service roles, or pursue related fields like engineering or project management. Continuous training and certification can enhance career opportunities and earning potential.
What are the job responsibilities of a Service Field Technician?
A Service Field Technician is responsible for installing telecommunications and network systems on-site, performing routine maintenance and repairs on equipment, and troubleshooting issues to determine solutions. They coordinate with other teams, maintain detailed records of equipment and repairs, and provide technical training to clients. The role involves traveling to job sites, operating company vehicles safely, and following safety policies. Additionally, they conduct preventive maintenance, inspect equipment failures, document processes, and communicate effectively with clients and colleagues to ensure optimal performance of the organization's infrastructure.
What are the requirements to get a Service Field Technician job?
To secure a Service Field Technician position, candidates typically need the following requirements:
1. Education: A high school diploma or GED is essential, with a technical degree or certification in fields like computer science, network engineering, or information systems preferred.
2. Experience: Proven work experience as a Field Service Technician is often required, with varying levels depending on the role.
3. Technical Skills: Ability to install equipment, diagnose issues, and perform repairs. Familiarity with blueprints and diagrams is beneficial.
4. Problem-Solving: Strong troubleshooting skills and the ability to think critically to resolve technical problems.
5. Communication: Excellent verbal and written communication skills for effective customer interaction.
6. Customer Service: A background in customer service is preferred, along with a commitment to providing excellent service.
7. Time Management: Strong organizational skills to manage schedules and meet deadlines.
8. Physical Requirements: Physical fitness to handle heavy equipment and work at heights.
9. Flexibility: Availability to work irregular shifts, including evenings and weekends.
10. Valid Driver’s License: A current driver’s license is necessary for travel to job sites.
11. Teamwork: Ability to collaborate effectively with colleagues and clients.
12. Technical Tools: Familiarity with mobile tools and applications is advantageous.
Are there entry level Service Field Technician jobs?
Yes, entry-level Service Field Technician jobs exist. Typically, requirements include a high school diploma or equivalent, basic technical skills, familiarity with tools and equipment, strong problem-solving abilities, and good communication skills. Some positions may also require a valid driver's license and the ability to work in various environments. Relevant certifications or vocational training can be beneficial.
Explore Other Jobs That Might be Right for You.
Want to explore something similar to Service Field Technician jobs? Look no further than these other careers that IES Residential has to offer.
