Customer Service Manager Jobs in Shelton, CT
Customer Service Manager Jobs in Shelton, CT, offer a unique opportunity to join IES Residential, a family-oriented company dedicated to employee development and exceptional customer experiences. As a Customer Service Manager, you will oversee daily operations, respond to customer inquiries, and implement effective service procedures to ensure satisfaction goals are met. In addition to managing customer loyalty programs and analyzing service statistics, you will play a vital role in training new agents, contributing to a culture where your contributions truly matter. With its blend of suburban tranquility and vibrant community life, Shelton provides an attractive backdrop for professionals seeking career growth and a high quality of life.
Why Shelton, CT is a Great Place to be a Customer Service Manager.
Shelton, CT, is an excellent place to be a Customer Service Manager due to its unique blend of suburban tranquility and vibrant community life. The city offers a rich array of amenities, including the scenic Shelton Lakes Recreation Path and a revitalized downtown along the Housatonic River, fostering a balanced lifestyle that encourages outdoor activities and cultural engagement.
While the cost of living is relatively high, it reflects the area's economic stability and proximity to major cities, making it an attractive location for professionals seeking both career opportunities and a high quality of life.
Why Work for IES Residential in Shelton, CT?
Working as a Customer Service Manager at IES Residential in Shelton, CT, means joining a family-oriented company that prioritizes employee development and exceptional customer experiences. With its strong commitment to community support and a vibrant workplace culture, IES Residential fosters an environment where your contributions truly matter.
Company Benefits
Competitive Wages
401(k) Plan
Compensated Industry Certifications
Paid Time Off (PTO)
Company paid life insurnace
Medical, Dental, & Vision Coverage
Short Term Disability
Optional long-term disability
Illness, accident, legal, pet coverage.
Paid training & defined career path
FAQs
Do customer service managers in Shelton have a good career path?
Customer service managers in Shelton have a promising career path, as the demand for skilled professionals in this field continues to grow due to an increasing emphasis on customer satisfaction across industries. With opportunities for advancement into higher management roles and specialized positions, individuals can expect a rewarding trajectory in their careers.
Is there a demand for customer service manager jobs in Shelton, CT?
Yes, there is a growing demand for customer service manager jobs in Shelton, CT, driven by the increasing emphasis on customer experience across various industries. This trend is reflected in local job postings and the need for skilled professionals to enhance customer satisfaction and loyalty.
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