top of page

Customer Service Manager Jobs in Kentucky

Our Customer Service Manager Jobs in Kentucky offer an exciting opportunity for individuals looking to lead and inspire a team dedicated to delivering exceptional service. As a customer service manager at IES Residential, you will play a crucial role in enhancing customer satisfaction and loyalty while benefiting from Kentucky's lower cost of living, which is significantly more affordable than the national average.

In this pivotal role, you will oversee daily operations, manage budgets, and develop strategies to foster strong client relationships that drive business growth. With Kentucky's diverse demographics and family-friendly environment, this position not only supports your career aspirations but also allows you to thrive in a community that values quality living and education.

Why Work for IES Residential in Kentucky?

Working for IES Residential in Kentucky as a Customer Service Manager means joining a company that prioritizes exceptional customer experiences and values the contributions of its employees. With IESR's commitment to safety, family-oriented culture, and a focus on ongoing training, you will have the opportunity to grow professionally while fostering strong relationships within the community.

By being part of IESR's diverse and inclusive environment, you can actively contribute to the company's mission of building a better world through community support and engagement. Embrace the chance to shape IESR's future legacy in Kentucky, where your efforts will be recognized and celebrated as integral to the company's success.

Company Benefits

Competitive Wages

401(k) Plan

Compensated Industry Certifications

Paid Time Off (PTO)

Company paid life insurnace

Medical, Dental, & Vision Coverage

Short Term Disability

Optional long-term disability

Illness, accident, legal, pet coverage.

Paid training & defined career path

Why working as a customer service manager in Kentucky can be great.

Working as a customer service manager in Kentucky offers the opportunity to thrive in a community known for its strong Southern hospitality and diverse social landscape, fostering positive interactions with both rural and urban populations. The state’s low cost of living allows for a comfortable lifestyle, making it easier to attract and retain talent while enjoying the unique blend of small-town charm and urban amenities. Additionally, the rich cultural backdrop, highlighted by bluegrass music and local attractions like the Kentucky Derby and bourbon distilleries, provides an engaging environment that enhances both personal and professional life.

Experience

40 Years

Employees

9000+

Revenue

$2B+

View all current customer service manager jobs in KY

Frequently Asked Questions

Is there a demand for customer service managers in Kentucky?

Yes, there is a demand for customer service managers in Kentucky. The growing focus on customer satisfaction across various industries has led to an increased need for skilled professionals in this role. Job openings can often be found in retail, healthcare, and hospitality sectors, reflecting a strong market for customer service management positions in the state.

How do I become a customer service manager in Kentucky?

To become a customer service manager in Kentucky, start by gaining at least five years of experience in a customer service role to develop essential skills and industry knowledge. Pursue a bachelor's degree in Business Administration or a related field to enhance your qualifications. Focus on building strong leadership and communication skills, as well as proficiency in customer service software and Microsoft Office. Finally, stay updated on industry trends and technology to effectively lead your team and improve customer satisfaction.

How long does it take to become a customer service manager in KY?

To become a customer service manager in Kentucky, it typically takes around five to seven years of experience in customer service roles, coupled with a bachelor's degree in business administration or a related field. Candidates should develop strong leadership, communication, and problem-solving skills during this time. Gaining proficiency in customer service software and management practices is also essential. Ultimately, the journey involves both practical experience and educational qualifications to prepare for this leadership role.

Is being a customer service manager in Kentucky a good job?

Being a customer service manager in Kentucky can be a rewarding job due to the state's rich cultural history and strong sense of community. The warm and welcoming nature of Kentuckians fosters a positive work environment, which can enhance job satisfaction. With the added benefit of an affordable cost of living and diverse lifestyle options, professionals can enjoy both career growth and quality of life. Overall, the combination of a supportive atmosphere and beautiful surroundings makes this role appealing in the Bluegrass State.

Explore this Job in Neighboring Cities and Other States

Discover customer service manager carreer opportunies in these neighboring KY cities.

Neighboring Cities

Other States

Utah

South Carolina

Nevada

Kentucky

Florida

Colorado

Texas

Oklahoma

New Mexico

Indiana

Delaware

Arizona

Tennessee

Ohio

North Carolina

Georgia

Connecticut

Alabama

Explore Other Jobs That Might be Right for You.

Check out our favorite similar jobs. 

Call Center Manager

Customer Service Representative

Call Center Operations Manager

Customer Service Supervisor

Customer Service Manager

Customer Service Technician

bottom of page