
Customer Service Manager Jobs in Ohio
Our Customer Service Manager Jobs in Ohio offer a dynamic opportunity for individuals looking to lead and inspire a team dedicated to delivering exceptional service in the fast-paced electrical, HVAC, solar, cable installation, and plumbing industries. In this role, the customer service manager will oversee daily operations, foster client relationships, and implement strategies to enhance customer satisfaction and loyalty, all while embodying the values that IES Residential stands for in every interaction.
Why Work for IES Residential in Ohio?
Working for IES Residential in Ohio as a Customer Service Manager means becoming part of a family-oriented culture that prioritizes employee growth, community engagement, and exceptional customer experiences. With IESR's commitment to safety and ongoing training, you’ll have the opportunity to excel in your career while making a positive impact in the local community.
Company Benefits
Competitive Wages
401(k) Plan
Compensated Industry Certifications
Paid Time Off (PTO)
Company paid life insurnace
Medical, Dental, & Vision Coverage
Short Term Disability
Optional long-term disability
Illness, accident, legal, pet coverage.
Paid training & defined career path

Why working as a customer service manager in Ohio can be great.
Working as a customer service manager in Ohio can be great due to the state's strong sense of community and support for local businesses, fostering a collaborative environment that enhances customer satisfaction and employee morale.
Additionally, Ohio's diverse economy offers ample opportunities for professional growth and development within the customer service sector.
Frequently Asked Questions
Is there a demand for customer service managers in Ohio?
Yes, there is a growing demand for customer service managers in Ohio, driven by the need for businesses to enhance customer experience and improve retention rates. Many companies are actively seeking skilled professionals to lead their customer service teams.
How do I become a customer service manager in Ohio?
To become a customer service manager in Ohio, you typically need at least five years of experience in a customer service role and a bachelor's degree in business administration or a related field. Strong leadership skills, excellent communication abilities, and proficiency in customer service software are also essential for success in this position.
How long does it take to become a customer service manager in OH?
To become a customer service manager in Ohio typically requires a minimum of 5 years of experience in a customer service role, along with a bachelor's degree in business administration or a related field. Additional skills in leadership, communication, and problem-solving are essential for success in this position.
Is being a customer service manager in Ohio a good job?
Being a customer service manager in Ohio is a good job due to the state's affordability and vibrant urban and rural lifestyles. With strong community values and numerous economic opportunities, it offers a fulfilling work-life balance.
Explore this Job in Neighboring Cities and Other States
Discover customer service manager carreer opportunies in these neighboring OH cities.