Customer Service Supervisor Jobs in North Carolina
Our Customer Service Supervisor Jobs in North Carolina offer an exciting opportunity for individuals looking to lead and enhance customer service operations within a dynamic environment. As a customer service supervisor at IES Residential, you will play a pivotal role in training and mentoring a team, ensuring exceptional service delivery while contributing to the overall success of the organization.
North Carolina boasts a moderate cost of living, making it an attractive location for professionals seeking a balanced lifestyle. With affordable housing options and a growing population, the state provides a supportive backdrop for those in customer service roles, allowing them to thrive both personally and professionally.
Why Work for IES Residential in North Carolina?
Working for IES Residential in North Carolina as a customer service supervisor offers a unique opportunity to be part of a company that values exceptional customer experiences and fosters a supportive, family-oriented culture. With IESR's commitment to employee development and community engagement, you’ll play a vital role in enhancing customer satisfaction while contributing to the positive impact IESR makes in local communities.
In this role, you’ll benefit from IESR's extensive training programs and diverse service offerings, allowing you to grow your skills and advance your career. Being part of IESR means joining a team that prioritizes safety, inclusivity, and collaboration, ensuring that you thrive both professionally and personally while making a difference in the lives of customers and colleagues alike.
Company Benefits
Competitive Wages
401(k) Plan
Compensated Industry Certifications
Paid Time Off (PTO)
Company paid life insurnace
Medical, Dental, & Vision Coverage
Short Term Disability
Optional long-term disability
Illness, accident, legal, pet coverage.
Paid training & defined career path
Why working as a customer service supervisor in North Carolina can be great.
Working as a customer service supervisor in North Carolina offers the opportunity to thrive in a strong economy while enjoying a diverse landscape that ranges from majestic mountains to beautiful beaches. The state's welcoming communities and vibrant cultural scene create an enriching environment for both personal and professional growth.
Frequently Asked Questions
Is there a demand for customer service supervisors in North Carolina?
Yes, there is a demand for customer service supervisors in North Carolina. Many companies are seeking skilled professionals to enhance customer satisfaction and manage service teams, reflecting a growing need in various industries.
How do I become a customer service supervisor in North Carolina?
To become a customer service supervisor in North Carolina, you typically need a high school diploma or GED, although an Associate's or Bachelor's degree in a related field is preferred. You should have 2 to 5 years of experience in customer service, including at least 2 years in a supervisory role. Strong communication, leadership, and organizational skills are essential, along with proficiency in computer applications and the ability to work under pressure. Flexibility to work various shifts may also be required.
How long does it take to become a customer service supervisor in NC?
Becoming a customer service supervisor in North Carolina typically takes around 2 to 5 years of experience in customer service, with at least 2 years in a supervisory role. A high school diploma is essential, while an Associate's or Bachelor's degree in a related field is often preferred. Candidates should also possess strong communication, leadership, and organizational skills to effectively manage a team in a fast-paced environment.
Is being a customer service supervisor in North Carolina a good job?
Being a customer service supervisor in North Carolina can be a rewarding job due to the state's strong and growing economy, particularly in sectors like technology and healthcare. The diverse geography, mild climate, and vibrant communities enhance the quality of life, making it an appealing place to work. Additionally, the friendly atmosphere and rich cultural heritage contribute to a positive work environment, making this role a good fit for those seeking both professional growth and a fulfilling lifestyle.
Explore this Job in Neighboring Cities and Other States
Discover customer service supervisor carreer opportunies in these neighboring NC cities.
