Call Center Manager Jobs in Frankford, DE
Call Center Manager Jobs in Frankford, DE, offer a unique opportunity to join a company that emphasizes employee growth and exceptional customer service. As a call center manager, you will be responsible for hiring, training, and coaching staff while overseeing daily operations to ensure high-quality service delivery. The role also involves analyzing performance metrics, leading team meetings, and managing quality audits to foster a motivated and efficient workforce. With a strong sense of community and a commitment to diversity and inclusion, Frankford provides an ideal backdrop for professionals looking to make a positive impact while advancing their careers.
Why Frankford, DE is a Great Place to be a Call Center Manager.
Frankford, Delaware, is an exceptional place to be a Call Center Manager, thanks to its rich historical charm and well-preserved Main Street, which reflects the town's unique character. The blend of small-town allure and rural scenery, coupled with proximity to the beautiful Delaware coast, creates a peaceful environment ideal for work-life balance. Additionally, Frankford's history as a thriving commercial center enhances its cultural and economic appeal, making it an attractive location for business. With a strong sense of community and the Town Park serving as a central gathering point, Frankford fosters a supportive atmosphere for both residents and professionals alike.
Why Work for IES Residential in Frankford, DE?
Working for IES Residential in Frankford, DE, as a call center manager means joining a company that prioritizes both employee growth and exceptional customer service. With a strong commitment to safety and a family-oriented culture, IESR fosters an environment where you can thrive professionally while making a positive impact on the community.
Moreover, IES Residential's dedication to training and development ensures that you have the tools and support needed to excel in your role, making your career path bright and promising. Embrace the opportunity to be part of a team that values diversity, inclusion, and collaboration, all while contributing to a legacy of responsible growth and community support.
Company Benefits
Competitive Wages
401(k) Plan
Compensated Industry Certifications
Paid Time Off (PTO)
Company paid life insurnace
Medical, Dental, & Vision Coverage
Short Term Disability
Optional long-term disability
Illness, accident, legal, pet coverage.
Paid training & defined career path
FAQs
Do call center managers in Frankford have a good career path?
Call center managers in Frankford typically enjoy a solid career path with opportunities for advancement into higher management roles or specialized positions within the customer service industry. With the growing demand for effective customer support, skilled managers can expect competitive salaries and benefits as they progress in their careers.
Is there a demand for call center manager jobs in Frankford, DE?
Yes, there is a demand for call center manager jobs in Frankford, DE, driven by the growth of customer service operations in the region. Companies are increasingly seeking skilled professionals to oversee call center teams and enhance operational efficiency.
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